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Create a Competitive Advantage with Proxy Metrics

Imagine you’ve just been named the head of a bustling New York City restaurant challenged by one issue – customers complain about the customer service. A data-driven person, you search for a metric to evaluate the current customer service to validate the complaint and then track as you experiment with the restaurant’s operations. What metrics […]

Starting a Growth Team from Scratch

Most high-growth companies now have Growth Teams (e.g. Facebook, Uber). These teams have enormous potential… Creating a Growth Team isn’t as easy as it sounds. You’ll find many roadblocks coming your way and going lean (generating results with small money) is the first step to actually building a standalone team. This article will walk you through the […]

Why Sampling Your Analytics Data is Bad

It’s long been the case that the costs associated with using high-quality analytics services force companies into tradeoffs of picking which events or users to track, with sampled data being the most common fate that people resign to. Unfortunately, sampling can be very harmful, leading to a slew of problems including inaccurate test results and a […]

When to Run Multi Armed Bandit Tests Instead of A/B/n Tests

When should you use bandit tests, and when is A/B/n testing best? Though there are some strong proponents (and opponents) of bandit testing, there are certain use cases where bandit testing may be optimal. Question is, when? First, let’s dive into bandit testing and talk a bit about the history of the N-Armed Bandit Problem. […]

How digital marketing can transform business

Marketing operations is certainly not the sexiest part of marketing, but it is becoming the most important one. With businesses unable to keep pace with evolving consumer behavior and the marketing landscape, the pressure is on to put marketing operations—skilled people, efficient processes, and supportive technology—in a position to enable brands to not just connect […]